{"id":16747,"date":"2019-06-05T23:02:20","date_gmt":"2019-06-05T21:02:20","guid":{"rendered":"https:\/\/velumautostore.com\/privacy-policy\/"},"modified":"2026-02-10T11:23:34","modified_gmt":"2026-02-10T10:23:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/velumautostore.com\/en\/privacy-policy\/","title":{"rendered":"Trust policy"},"content":{"rendered":"\n<p>Last update: 10\/02\/2026<\/p>\n\n<p>The purpose of this privacy policy is to inform users of the <strong>Velum Auto Store<\/strong> website about how their personal data is collected, used, protected and stored.<\/p>\n\n<p>We attach major importance to respecting your privacy and processing your data in compliance with the General Data Protection Regulation (GDPR).<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">1. Data controller<\/h2>\n\n<p>The person responsible for processing the data collected on the site is :<\/p>\n\n<p><strong>Velum Auto Store<\/strong><br\/><a>\ud83d\udce9 contact@velumautostore.com<\/a><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">2. Collected data<\/h2>\n\n<p>We may collect the following categories of data:<\/p>\n\n<h3 class=\"wp-block-heading\">Information provided by the user<\/h3>\n\n<p>When placing an order or via forms :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>full name<\/li>\n\n\n\n<li>postal address<\/li>\n\n\n\n<li>email address<\/li>\n\n\n\n<li>phone number<\/li>\n\n\n\n<li>billing information<\/li>\n\n\n\n<li>delivery information<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Automatically collected data<\/h3>\n\n<p>When browsing the site :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>device type<\/li>\n\n\n\n<li>browser<\/li>\n\n\n\n<li>pages viewed<\/li>\n\n\n\n<li>visiting time<\/li>\n\n\n\n<li>user path<\/li>\n<\/ul>\n\n<p>This data is collected via cookies and analysis tools.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">3. Purpose of collection<\/h2>\n\n<p>The data is used for :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>process and dispatch orders<\/li>\n\n\n\n<li>provide after-sales service<\/li>\n\n\n\n<li>respond to customer requests<\/li>\n\n\n\n<li>improve the user experience<\/li>\n\n\n\n<li>compile visitor statistics<\/li>\n\n\n\n<li>prevent fraud<\/li>\n\n\n\n<li>meet our legal and accounting obligations<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">4. Legal basis for processing<\/h2>\n\n<p>Treatment is based on :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>performance of the sales contract<\/li>\n\n\n\n<li>compliance with legal obligations<\/li>\n\n\n\n<li>the company&#8217;s legitimate interests<\/li>\n\n\n\n<li>user consent (marketing cookies)<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">5. Data recipients<\/h2>\n\n<p>Data may be transmitted to service providers required for the operation of the service, in particular :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>payment solutions<\/li>\n\n\n\n<li>delivery services<\/li>\n\n\n\n<li>site hosting<\/li>\n\n\n\n<li>audience analysis tools<\/li>\n\n\n\n<li>emailing services<\/li>\n<\/ul>\n\n<p>These partners are required to guarantee the confidentiality and security of information.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">6. Shelf life<\/h2>\n\n<p>Data is kept for as long as necessary:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>order management: legal accounting obligations<\/li>\n\n\n\n<li>customer requests: processing time<\/li>\n\n\n\n<li>marketing: until consent is withdrawn<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">7. Data security<\/h2>\n\n<p><strong>Velum Auto Store<\/strong> implements all technical and organizational measures necessary to protect personal data against :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>unauthorized access<\/li>\n\n\n\n<li>disclosure<\/li>\n\n\n\n<li>modification<\/li>\n\n\n\n<li>the loss<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">8. User rights<\/h2>\n\n<p>In accordance with the RGPD, you have the following rights:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>right of access<\/li>\n\n\n\n<li>right of rectification<\/li>\n\n\n\n<li>right of deletion<\/li>\n\n\n\n<li>right of objection<\/li>\n\n\n\n<li>right to restrict processing<\/li>\n\n\n\n<li>right to portability<\/li>\n<\/ul>\n\n<p>To exercise these rights, please contact:<br\/><a>\ud83d\udce9 contact@velumautostore.com<\/a><\/p>\n\n<p>An answer will be given within one month.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">9. Cookies<\/h2>\n\n<p>The site uses cookies to :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>ensure smooth operation<\/li>\n\n\n\n<li>measure audience<\/li>\n\n\n\n<li>improve performance<\/li>\n\n\n\n<li>offer suitable content<\/li>\n<\/ul>\n\n<p>You can modify your preferences via the cookie management banner on the site.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">10. Claims<\/h2>\n\n<p>If you feel that your rights have not been respected, you can lodge a complaint with the competent data protection authority.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last update: 10\/02\/2026 The purpose of this privacy policy is to inform users of the Velum Auto Store website about how their personal data is&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16747","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Privacy policy | Velum Auto Store<\/title>\n<meta name=\"description\" content=\"Learn how we collect, use and protect your personal data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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